Black Ops 6 crashing on Xbox: Possible fixes and reasons

Modified Oct 24, 2024 15:15 GMT

Four Operators engaging in gunfight in Black Ops 6 Beta — Exploring possible fixes for the Black Ops 6 crashing on Xbox (Image via Activision)

The Black Ops 6 crashing on Xbox has been bothering players ever since the game went live. What makes these crashes so frustrating is that they can happen randomly. Players can be waiting in the lobby, playing a match, or just loading up the game, and their games will crash. After the crash, users have to restart it from the Xbox dashboard every time and this can become quite bothersome, especially in game modes like Multiplayer or Zombies.

That said, however, the community has found a couple of solutions to this problem that can completely stop the game from crashing. In this guide, we will be taking a closer look at some of the possible fixes for Black Ops 6 crashing on Xbox.

How to possibly fix Black Ops 6 crashing on Xbox

Here are some of the potential fixes for Black Ops 6 crashing on Xbox:

Update Black Ops 6

Updating Black Ops 6 on Xbox (Images via Microsoft || @BlackJackalGaming on YouTube)

The first thing that you should do is to update your game. With the recent changes to Call of Duty HQ, a host of bugs were reported that the developers are patching right now. While these updates are usually automatic, sometimes an update might require manual intervention. If there is a patch ready, simply launching the title will automatically download the required files for you.

However, if the update isn't being pushed via the game and instead is available via your console, you might just have to manually update it. To update Black Ops 6 on your Xbox, follow the undermentioned steps:

First, navigate to Black Ops 6 and once you are hovering over the tile, press the Menu button.
Now select Manage Game and add-ons.
Scroll down to Updates.
If any updates are pending, proceed to download them.

Once the download is complete, let the files install. You'll be notified when the title is installed. Now try playing the game. This should fix the Black Ops 6 crashing on Xbox error. But if the crashes haven't stopped, try out the fix mentioned in the next section.

Also read: Black Ops 6 Campaign not working on PC, PlayStation, and Xbox: Potential fixes and reason

Clear your cache

Almost all digital devices, including the Xbox, have some form of cache stored to help it run faster. However, over time, these cache files build up and might even be corrupted. This especially happens if you've unplugged your console while it was still running or due to a system update failure in the past. This isn't uncommon and can happen to anyone, especially on older systems.

Hence, if Black Ops 6 has been constantly crashing on your system, it's suggested to clean up the cache. Here's how to do it:

Turn off your Xbox console and remove all the power cables.
Let it remain idle for at least two minutes with no power.
Plug the power cables back in and turn on your console.

This will completely wipe your cache and fresh cache files will be created moving forward. Now simply launch the game and see if the crashes persist. This should almost always resolve the crashes. However, if it's still there, check out the last fix below.

Reinstall the game

Reinstalling BO6 to fix Black Ops 6 crashing on Xbox (Image via Activision)

This is ideally not recommended if you have a slower internet connection. But if none of the aforementioned fixes worked for you, this is your best bet. Note that you don't have to completely rid of Call of Duty HQ. Only uninstalling Black Ops 6 files (Multiplayer and Campaign) will get the job done. To do so, follow the steps mentioned below:

Launch Call of Duty HQ, and go to Settings.
Scroll down to Manage Files located under More.
Find Black Ops 6 and select Uninstall.
Once the uninstallation is complete, launch the game again and go to the Manage Files section.
From here, you can install Black Ops 6 again.

With a fresh install, the Black Ops 6 crashing on Xbox should be completely gone and you'll be able to play the game without any hiccups.

That covers all the known possible fixes for the Black Ops 6 crashing on Xbox error. Do note that these fixes aren't guaranteed to work and are workarounds for getting the game running until official patches arrive addressing these issues.

Hence, if you're still facing the error, it is highly recommended to get in touch with the Activision Support or the Xbox Support team for further assistance with Black Ops 6 crashing on Xbox.

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Edited by Arundhoti Palit