Black Ops 6 "stuck on waiting for relay" error: Possible fixes and reasons

Black Ops 6's "stuck on waiting for relay" error is a common issue faced by a lot of players everyday. It usually occurs when players are trying to log into the game. As for what it does, it prevents players from accessing the Call of Duty HQ. There are a couple of reasons for the error to occur.

First of all, it might occur if the game is unable to connect to the servers. This can be both a client-sided as well as a server-sided problem. Secondly, it can be due to corrupted files. Either way, there are a few solutions that you can try implementing to mitigate the issue.

Hence, in this brief guide, we'll take a closer look at some of the possible fixes for the Black Ops 6 "stuck on waiting for relay" error.

Disclaimer: The fixes recommended are intended as general troubleshooting steps and may not resolve the error completely. Results can vary depending on individual circumstances and system configurations.

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How to possibly fix the Black Ops 6 "stuck on waiting for relay" error

Before you get started with the fixes for Black Ops 6 "stuck on waiting for relay" error, it's recommended to check the status of the Call of Duty servers as well as the server status of your platform. So, for example, if you are playing on the PS5, make sure to check the status of PSN servers. If both are up and online, you may proceed with the fixes.

Guide to possibly fixing the Black Ops 6 "stuck on waiting for relay" error (Image via Activision)

Here are all the the known possible fixes for the Black Ops 6 "stuck on waiting for relay" error:

1) Restart your router

Assuming you have already tried restarting your game, your next step should be to restart your router. A proper reboot of your device will clear the device's cache and possibly get rid of the error. To properly restart the router, remove all the power cables and let it remain idle for at least 30 seconds.

After 30 seconds have passed, plug the power cables back in and turn on the device. This should resolve the error, allowing you to connect to the Black Ops 6 servers.

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2) Verify game files (Windows PC)

Verifying Integrity of Black Ops 6 game files (Image via Activision)

On Windows PC, all game clients i.e., Steam, Battle.net, and Xbox App, allow you to easily check for corrupted game files and fix them. If you believe your files are to be blamed, you may use the feature to scan your game files for any discrepancies. Here's how you can do it on all the platforms:

Steam

• Head over to the game library.
• Right-click on Call of Duty HQ and select Properties.
• Click on Installed Files from the left panel.
• Select Verify integrity of game files.

Battle.net

• Go to the Call of Duty tab.
• Select the cog wheel right next to the Play button.
• Click on Scan and Repair.
• Select Begin Scan.

Xbox App

• From your installed games section, find Call of Duty.
• Right-click on it and go to Manage.
• Select the Files tab.
• Click on Verify and Repair.

The client will now run a scan of all your game files, and depending on hardware, it can take a while. Once complete, it will report if any corrupted files were found and will automatically download a fresh set to resolve the Black Ops 6 "stuck on waiting for relay" error.

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3) Try an alternate ISP

This is more of a diagnostic step rather than a fix. If you have a second connection at home, it's recommended to use it to connect to the game. You may also use the cellphone hotspot to connect.

If you can play the title on your second connection, it means that your primary ISP is to be blamed. In that case, it's recommended to get in touch with your ISP to address the Black Ops 6 "stuck on waiting for relay" error.

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4) Restore game license (PS4 and PS5)

This is a fix for players on PS4 and PS5. If you are on a PlayStation system and the fixes mentioned above haven't worked, it's recommended to restore your game license. Here's how you can do it:

PS4

• Navigate to the Settings menu.
• Go to Account Management.
• Find Restore Licenses and press X to access the settings.
• Choose Restore on the next screen.

PS5

• Go to Call of Duty HQ from the game home screen.
• Press the Option button.
• Select Restore License from the menu.

That's it. Doing so will automatically acquire license files if they were corrupted and should allow you to play the game again without the Black Ops 6 "stuck on waiting for relay" error on your PlayStation console.

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That covers all the possible fixes for th eBlack Ops 6 "stuck on waiting for relay" error. If the issue persists despite these fixes, it's recommended to contact the Activision Support team for further assistance.

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