Black Ops 6 Zombies not working on PC, PlayStation, and Xbox: Potential causes and fixes

Exploring possible fixes for the Black Ops 6 Zombies not working on PC, PlayStation, and Xbox (Image via Activision)
Exploring possible fixes for the Black Ops 6 Zombies not working on PC, PlayStation, and Xbox (Image via Activision)

Black Ops 6 Zombies may fail to boot up on PC, PlayStation, and Xbox for some players in the community. This is a massive issue as it can hinder the overall gameplay experience by restricting access to the game mode. Although the game itself seems to be running smoothly on all supported platforms (be it campaign or multiplayer), the Zombies mode might present some issues for the community.

Black Ops 6 Zombies is a part of a new game and it is common for fresh releases to have issues. However, problems that cause an entire mode to crash or not work are quite serious and one that should gain the attention of the developers. If this is an issue that you are facing, it is best to check for updates and new patches for permanent official fixes.

This article will highlight some possible workarounds for the Black Ops 6 Zombies not working problem.

Note: This article is subjective and reflects the author's opinion. The methods discussed here are simple workarounds that may not work for every individual.


How to possibly fix Black Ops 6 Zombies not working on PC, PlayStation, and Xbox

This issue seems to affect PC players more frequently, though console players have faced it occasionally. Fairst ensure the game is live in their region, as trying to access it early through the New Zealand trick may trigger this issue.

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If you're still encountering this problem, try the following fixes to resolve the Zombies mode issue on PC, PlayStation, and Xbox.

1) Restart your PC or console

This is the simplest solution and can often resolve such issues. Before restarting your system, try restarting the game first. If the problem persists, proceed to restart your PC or console.


2) Restore licenses (PlayStation 4 and PlayStation 5)

This step is specifically for PS4 and PS5 users, as licensing issues can sometimes prevent access to Black Ops 6 Zombies. To restore your game licenses, follow the steps below:

PS4

  • Navigate to Settings.
  • Go to Account Management.
  • Navigate to Restore Licenses.
  • Select Restore and wait for the process to complete.

PS5

  • Go to Settings and select User and Accounts.
  • Select Other and go to Restore Licenses.
  • Select Restore.

After restoring the licenses, restart your console to ensure the changes take effect.

Also read: Black Ops 6 Campaign not working on PC, PlayStation, and Xbox: Potential fixes and reason


3) Verify the files (PC)

Corrupted or missing files can sometimes cause issues, especially if a download was interrupted or an installation error occurred. On PC, you can verify the game files to identify and repair any issues. Here's how:

Steam

  • Go to your Steam game library.
  • Right-click on Call of Duty and select Properties.
  • Click on Installed Files from the left panel.
  • Select Verify integrity of game files.

Battle.net

  • Go to the Call of Duty HQ tab.
  • Click on the cog wheel next to the Play button.
  • Click on Scan and Repair.
  • Select Begin Scan and click Yes when prompted.

Xbox App

  • Launch the Xbox App.
  • Select Call of Duty from installed games.
  • Right-click on it and select the Manage
  • Click on the Files.
  • Select Verify and Repair.

Also read: How to get Cryo Freeze in Black Ops 6 Zombies


4) Reinstall the game (For all platforms)

If nothing else works, your final option is to reinstall the game. Since Black Ops 6 has a large file size, the process may take some time, but this should potentially resolve the issue of Black Ops 6 Zombies not working.


Conclusion

The Black Ops 6 Zombies not working on supported platforms could be a local problem on the user side. This means that there is a chance that the game files did not correctly download or install on the device and might be the root cause of the crashing error. However, this might also be a compatibility issue which would need to be fixed with an update from the devs.

Read more: CoD fans ask Activision to disable new skins from Black Ops 6

It is best to reach out to the official support team if you encounter game-breaking bugs. The team will be able to provide you with all the necessary assistance and help you resolve the issue. You can also choose to look through different social media platforms and check if it is a widespread issue or a niche one.


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Edited by Angad Sharma
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