Warzone and Black Ops 6 “Black Screen” error: Possible fixes, reasons, and more

How to fix the "Black Screen" issue in PS5
How to fix the "Black Screen" issue in PS5 (Image via Activision)

The long-awaited Warzone and Black Ops 6 Season 1 has just gone live, and some PS5 players are dealing with a “Black Screen” error, which force-closes the game. This issue is nothing new, as the COD community has faced it multiple times following the release of new patches or seasons.

Despite there being no proper solutions for it as of this writing, you can try some of these possible fixes to resolve the Black Screen error on the PS5.


How to possibly fix the “Black Screen” error in Warzone and Black Ops 6

Here are some things you can try to fix the “Black Screen” error of Black Ops 6 and Warzone on the PS5:

1) Check your system software

Season 1 of BO6 and Warzone might present the Black Screen error due to your PS5 not having the latest system software. In this case, you have to update it by following these steps:

  • Turn on your PS5
  • Navigate to the top-right corner of your screen and click on Settings.
  • Click on System.
  • Click on System Software.
  • Click on System Software update.
  • Make sure to have the latest System software installed; if not, then click on Update.

2) Delete the save file

There might be an issue with your Warzone installation’s save files, so deleting those could possibly fix the problem.

Here are the steps that you have to follow:

  • Select Settings.
  • Select Saved Data and Game/App settings.
  • Select Saved Data (PS5).
  • To erase the game's saved date, you need to select Warzone first and then select Delete. Make sure to upload your game files to the cloud storage before selecting Delete.
  • After that, upload your saved data again when you receive the prompt to do so, and you might just be able to enter the game.

3) Change the DNS server

PS5 users can change the DNS server, as they might be getting this “Black Screen” issue due to a poor internet connection.


4) Restart the console

Restarting your console might be key to getting around the “Black Screen Issue” in Warzone and Black Ops 6 Season 1.

  • Press the PlayStation button on your controller.
  • Select Power.
  • Select Turn off PS5.
  • Unplug it from the board as this will clear the cache files.
  • Plug it again and turn your PS5 on.

5) Reinstall the game

This is a classic solution to every other error for this battle royale, especially for the “Black Screen” error issue.

To reinstall the game, you need to follow these steps:

  • Select Warzone.
  • Select Options and uninstall the game.
  • Subsequently, follow the same process and press the Options button. You’ll see the option to Install the game. Select this to re-install the game.

6) Wait for a new patch

If none of the aforementioned solutions work, wait for the developers to release a patch. When it comes out, just updating the game should fix your issue.


To read more articles on Warzone and Black Ops 6, check the section below:

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Edited by Soumyadyuti Ghosh
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