How to fix Marvel Rivals game purchase issue on Steam

Process to fix the Marvel Rivals game purchase issue on Steam (Image via YouTube/Marvel Rivals, NetEase Games)
Marvel Rivals Season 0: Dooms' Rise trailer still (Image via YouTube/Marvel Rivals, NetEase Games)

Many players reported encountering the Marvel Rivals game purchase issue on Steam as soon as the shooter went live on the servers. The bug prevents users from purchasing in-game currencies required to access skins and cosmetics for their favorite Heroes. Thankfully, the developers have provided a temporary solution to resolve this issue on the official Marvel Rivals Discord.

This article offers several possible solutions, including the official one provided by NetEase Games, to help you fix the Marvel Rivals game purchase issue on Steam.


What to do to fix Marvel Rivals game purchase issue on Steam

As mentioned earlier, NetEase Games has offered a fix to address the Marvel Rivals game purchase issue on Steam.

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Ensure that the Steam Overlay is enabled

Turn on the Steam Overlay from here (Image via Steam)
Turn on the Steam Overlay from here (Image via Steam)

According to Marvel Rivals' official Discord, ensuring the Steam Overlay is enabled may help resolve the game purchase issue. If this setting is disabled, follow these steps to quickly turn it on:

  • Head to Marvel Rivals from your Library.
  • Right-click on the title.
  • Select Properties and go to the General option.
  • Turn on the Steam Overlay while in-game option.
  • To confirm, press Shift+Tab in-game and ensure that the overlay is appearing.

Read more: Marvel Rivals Season 0 Battle Pass: All rewards and prices explained


Restart Marvel Rivals

One simple method to potentially resolve the purchase issue on Steam is to restart Marvel Rivals. Restarting the game can help refresh its processes and may fix any issues preventing a successful purchase.


Verify the integrity of the game files

Integrity check of Marvel Rivals (Image via Steam)
Integrity check of Marvel Rivals (Image via Steam)

Another potential fix is to verify the integrity of the Marvel Rivals game files. During the pre-load, corrupted files may have been created, which can interfere with the purchase process.

Verifying the integrity of the game files could remove these corrupted files and ensure a smoother purchase experience. Follow these steps to do so:

  • Right-click on Marvel Rivals and select Properties.
  • Navigate to the Installed files option.
  • Select Verify Integrity of game files and wait for a couple of minutes.

Also read: Marvel Rivals monetization practice should be the standard for gaming industry


Restart Steam platform

If the previous solutions don't work, the last thing you can do is end all Steam-related tasks through the Task Manager and restart the application. This could help resolve the persistent Marvel Rivals game purchase issue on Steam.


For more solutions and features, check out Sportskeeda's Marvel Rivals page.

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Edited by Rachel Syiemlieh
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