Marvel Rivals "Blocked by virus software" error: Possible reasons and fixes

Some players have been reporting the Marvel Rivals "Blocked by virus software" error since the launch of NetEase's Hero Shooter. A few of them claimed it as a false positive but the issue persisted for others. There has not been a confirmation from the developer regarding this issue, so the potential cause for the issue as well as the solutions floating around are speculative and based on specific players' experiences.

Keeping that in mind, this article will shed some light on the potential reasons that might cause the Marvel Rivals "Blocked by virus software" error. It will also talk about the possible fixes to bypass this issue.

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Possible reasons and potential fixes for Marvel Rivals "Blocked by virus software"

Blocked by virus software byu/_shishkabob_ inmarvelrivals

Possible Causes

While NetEase developers have yet to acknowledge the Marvel Rivals "Blocked by virus software" error, we speculate that there could be a few possible reasons for which players have encountered this issue.

The Windows Firewall might block the network communication with the anti-cheat. Secondly, the anti-cheat software might be flagged as malware.

A few players noted that AVG security quarantined the client_diagnose.exe file while downloading Marvel Rivals and asserted that the file was infected with malware.

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Potential Fixes

Yggsgard map in Marvel Rivals (Image via NetEase Games)

1) Allow Marvel Rivals to communicate with the Firewall

Allowing the Marvel Rivals software to communicate with the Windows firewall might be the best way to fix the unfortunate Marvel Rivals "Blocked by virus software" error. Here's how to do it:

• Press the Windows button + R.
• Type wf.msc in the search area and it'll redirect you to the firewall's advanced security options.
• Click on Inbound Rules.
• Navigate to Marvel Rivals and enable all options. You can also try disabling or deleting the failed tasks.

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2) Disable Windows Firewall as well as Windows Defender

The Windows Firewall or other software often detects the anti-cheat software as malware, preventing players from running any game. In such cases, disabling the Windows Firewall or anti-virus software might do the trick for you. Here's how to disable the Firewall:

• Click on the Windows button and go to the Windows Security options.
• Navigate to the Firewall and Network connection.
• Make sure to disable all the network options.

Apart from that, you would want to disable Windows Defender to fix further complications. Here's how to do that:

• Click on the Windows button and search for Windows Security.
• Go to the Virus and Threat Protection option.
• Navigate to Virus and Threat protection settings.
• Disable all the options there.

This is how you might overcome the Marvel Rivals "Blocked by virus software" error.

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3) Reinstall the title

If performing the aforementioned tasks does not help you fix the Marvel Rivals "Blocked by virus software" error, reinstall the title and restart your PC.

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4) Check Marvel Rivals Forums

Make sure to visit official forums to check if anyone else in the community is facing the Marvel Rivals "Blocked by virus software" error. If so, you might find other fixes that could potentially eliminate the issue.

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For more error-related and feature articles, check out more from Sportskeeda's Marvel Rivals page:

• MR "out of memory" error: Possible reasons and fixes
• MR DX12 not supported error
• All MR classes explained