The open beta for XDefiant, Ubisoft's latest first-person arena shooter, is free to play, so many players are checking it out for the first time. However, some are already reporting issues, which certainly doesn't bode well for the game's future.
There are a few troubleshooting methods you can use to try and fix the issue if you are one of them. Unfortunately, there has been no fix from the developers themselves yet. The game has just gone live, so it may take some time for them to respond.
The traffic is always incredibly high when a game first goes live, and it is possible that the servers are struggling. Games are built to withstand a lot of traffic, but launches are often met with unpredictable totals. Nevertheless, you can try these methods to get it working again.
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How can players troubleshoot server issues for XDefiant
First, you can try restarting the device you are playing on. Sometimes just having the device take a small break can strengthen its connection to whatever it's running. This is especially true for older devices and ones that rarely get turned off. They need to be turned off occasionally, so perhaps start now.
You can also try restarting the app only. Sometimes, the same is true for an application. If it's not working, loading it up from the beginning again can sometimes fix the issue or at least temporarily allow players to continue playing.
Logging out and back into the Ubisoft account for XDefiant appears to be one of the best ways to troubleshoot the server. When you log out, the game does a bit of a reset. When you log back in, it has to connect again, so it could be stronger this time.
Since this game is online, it requires an internet connection. If XDefiant servers are giving you trouble, it might somehow be related to the internet connection. Try resetting the internet in your area and try to connect again.
These aren't guaranteed fixes. However, they will often work temporarily. In the meantime, Ubisoft is working on a permanent fix and trying to stabilize the servers.
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