Star Wars Jedi Survivor “Login did not go as planned” error: How to fix, possible reasons, and more

Star Wars Jedi Survivor seems to be facing a fair bit of issues recently, as some players are not able to launch the title, especially if they are on the PC version. Many in the community have cited connectivity problems with the game, and it seems that currently, the “Login did not go as planned” error is one of the more prevalent issues in the title.

Whenever the error occurs, it shows the following message to users:

“Login did not go as planned. We couldn’t log you in because the network failed to do its network thing. Try again in a few minutes.”

This has been affecting those who are trying to enjoy the latest Star Wars game and also those who are looking to log into Apex Legends. Hence, it would seem that issue is with EA’s servers themselves and occurs when they are down or overloaded.

While there is no permanent solution to this problem, there are certain temporary workarounds that you can try to deal with the “Login did not go as planned” error in Star Wars Jedi Survivor.

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Fixing the “Login did not go as planned” error in Star Wars Jedi Survivor

As mentioned, the issue primarily occurs when the servers are facing problems, which is why there is no permanent fix that you can try out for the “Login did not go as planned” error in Star Wars Jedi Survivor.

However, you can try to troubleshoot the problem:

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1) Restart the game and EA App client

Since the issue is primarily occurring for those on PC, the first thing that you should try is to restart the game itself as well as the EA Play client.

While it may not seem like it will fix the problem, many in the community have stated that they were able to log into the game after restarting the client.

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2) Check your internet connectivity

It’s likely that your internet connectivity is the cause of the issue. To test your stability in the game, you will need to search for "CMD" on the Start Menu, which will open up the Command Prompt application. There type “ping 8.8.8.8” and press Enter.

You will then be shown your ping results, which will include the amount of latency that you're getting.

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3) Wait for the servers to come back online

EA is usually aware of the issues that players face with the servers, and they have tweeted about the latest one as well. Since the developers are already working on the issue, players can expect them to come up with a fix soon.

If all else fails, you will need to contact EA support as a last resort and mention the Star Wars Jedi Survivor bug that is not letting you log in.