Best Buy Purchasing, LLC has recalled over 187,400 air fryer products in the US due to fire hazard, burn, and laceration concerns. Additionally, nearly 99,900 units of affected air fryers were also sold in Canada.
The voluntary recall only affects air fryers and air fryer ovens from the INSIGNIA brand. The models affected by the problem include - NS-AF10DBK2, NS-AF34D2, NS-AF5DSS2, NS-AF5MSS2, NS-AF8DBD2, and NS-AF10DSS2.
As per the Consumer Product Safety Commission (CPSC), the recalled products have already been linked to at least 24 incidents where the air fryer products either overheated, started melting, or the glass on them shattered.
While there have also been six reports of fire, the federal agencies are yet to receive confirmation about any injuries or major damages to property either in the United States or Canada.
Best Buy's INSIGNIA Air Fryers are recalled due to the reasons of fire hazards, burns, and lacerations
According to the recall notice published on the United States Consumer Product Safety Commission (CPSC) website, Best Buy Purchasing LLC has issued a voluntary recall for nearly 287,300. Sold across the United States and Canada, the affected air fryers and air fryer ovens are a fire hazard and can even pose risks of burns and lacerations.
The establishment believes that the air fryer products may have an issue that may lead to overheating problems, thus causing the handles to either break or melt. In the case of the air fryer ovens, the overheating issue may cause the door equipped with glass to shatter.
If the handle on the air fryer melts it may pose risks of a fire and may even cause minor or severe burns to people handling it. Additionally, the shattered glass on the air fryer ovens may not only pose risks of fire but could also cause fatal burns and laceration injuries to people handling it or those nearby.
Considering the risks involved, the Consumer Products Safety Commission (CPSC) and the Government of Canada have urged consumers to immediately stop using the recalled air fryers and air fryer ovens.
All you need to know about Best Buy's recalled Air Fryer models and the remedy to the problem
The air fryer and air fryer oven products that are part of this recall have been in production for the last few years. Distributed under the INSIGNIA branding, the affected products were sold in at least six different models, including - NS-AF10DBK2, NS-AF34D2, NS-AF5DSS2, NS-AF5MSS2, NS-AF8DBD2, and NS-AF10DSS2.
Each air fryer and air fryer oven product model affected by the issue came with a cooking chamber measuring between 3.4 and 10 quarts. The concerned kitchen electronics were mostly available in themes and color schemes of grey, black, and stainless steel. All products affected by the problem were originally manufactured in China and were imported to the United States by Best Buy Purchasing, LLC.
Priced between $32 and $180, the affected air fryers and air fryer ovens were sold all across the United States and Canada through Best Buy's retail stores, and other third-party sellers. The recalled kitchen electronics were also sold on www.eBay.com and www.bestbuy.com. Customers in the United States and Canada could have purchased the faulty Insignia products between November 2021 and November 2023.
Consumers are advised to stop using the affected air fryer products and then contact Best Buy on their recall website - https://www.recallrtr.com/airfryer - to be guided through the refund process. To get the refund successfully, a customer may have to submit details like a picture of the faulty electronic item, model number, and receipt.
While the refund process does not require customers to return the faulty product to the nearest store, you may still have to destroy the recalled item as instructed during the refund process.