Brawl Stars offers compensation for Pizza Planet event bugs

Brawl Stars maintenance break
Brawl Stars undergoes maintenance during Pizza Planet event, devs offered compensation (Image via Supercell)

Brawl Stars Pizza Planet event had experienced a rough starts since it's launch due to certain bugs interrupting its gameplay experience. While there was a budding frustration in the community due to these issues, the developer was quick to address the issue with an official X post on January 2, 2024, and reassured players the team was working on fixing the bugs.

The developer announced it will roll out a maintenance break soon to fix the problems. According to the recent post on the title's official X page, maintenance is live and compensations have been promised to the community.

Here's everything you need to know about the Brawl Stars maintenance break on January 3, 2024, and the corresponding compensation.


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Brawl Stars offers compensation for the Pizza Planet event bugs, but not for all

The Brawl Stars Pizza Planet event has faced numerous problems since its beginning. While some players faced issues with the Arcade Contest, like having incorrect amount of tickets, not being able to join or getting stuck in the end screen of the event, others enjoyed starting the event with certain number of Pizza Slices.

Thus, when the developer announced the maintenance on January 3, 2025, to restore smooth event experience, it stated it will compensate the players who started the event with zero Pizza Slices. Per the official announcement, the players who started the event with zero Pizza Slices will be rewarded 300 Pizza Slices. However, everyone's Pizza Slices will be reset to zero after maintenance ends.

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Moreover, since many players will receive this compensation, it might take some time to arrive in their account. This compensation will directly arrive in their in-game inbox. The developer will notify them when those 300 Pizza Slices arrive. It also clarified that players who already bought Pizza Slices for Gems from the Shop can reclaim those slices.

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The developer also mentioned that this issue regarding some players starting the event with certain number of Pizza Slices was due to Pizza Slices replacing "Krusty Kash" from the game's collaboration event with Spongebob Squarepants. The unspent Krusty Kash collected during that event unfortunately didn't reset for all players before the beginning of the Pizza Planet event.

Therefore, players who already started the event with some Pizza Slices and spent more than 300 of them in the event shop will not get the promised compensation after this maintenance.


What are some other issues getting fixed in the Brawl Stars maintenance on January 3, 2025?

Some players also faced issues when trying to play the Arcade Contest. It showed an incorrect number of tickets, some couldn't join the contest and others got stuck at the end screen of the event. This issue is also getting fixed in the maintenance on January 3, 2025. The developer says the Arcade Contest mode should work smoothly after this maintenance, including those who got stuck in the Arcade Contest reward screen.

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The developer has also stated it might have another maintenance later on or next week to fix some other issues to enhance the players' gameplay experience during this event. However, it didn't provide any expected completion time for this maintenance.


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Edited by Angad Sharma
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