DoorDash customers were left delighted recently after the food-delivery service system experienced a glitch. The set-up’s crash led to buyers receiving free food. The news spread like wildfire on social media, leading to netizens creating hilarious memes about customers receiving surplus food and groceries.
On July 7, users on the app were able to receive free food after adding a card with no funds in it on DoorDash’s system. Additionally, they mentioned that this particular glitch allowed customers to receive food for free from whichever restaurant they chose.
Unfortunately, the glitch has been fixed, so those just finding out about it can no longer hop on the bandwagon.
Netizens react to the latest DoorDash glitch
As many users across the United States experienced the unexpected glitch, they took to social media to express their shock and surprise. Many joked about buying their essential groceries for free, while others created memes of people ordering unimaginable amounts of food, simply because they could get it for free.
Those who missed the event also took to Twitter to express their sadness.
DoorDash prone to glitches
Interestingly, this is not the first time the food-delivery app has been afflicted by a glitch. Over recent months, the platform has dealt with other issues such as their dispatch system crashing, which led to the location where the food was being delivered to randomly disappearing.
Obviously, this glitch made things extremely difficult for delivery executives, who are also tracked by the company’s algorithms present in their system.
Speaking about the glitches, Stephanie Adams, a Dasher (the title of a delivery executive for DoorDash) in Morehead City, North Carolina, said:
“Customers will freak out, [asking] ‘Why hasn’t my order been delivered?' Well, it’s not delivered because we can’t see it.”
Dashers have continuously blamed glitches in the system for late orders. Customer reviews have also pointed fingers at the same. Speaking about the navigation issues, Lyle Wilner, an employee from San Diego, said:
“You might be in the middle of an order . . . using in-app navigation, which means you might not have the address and the ability to even physically complete the order. So whatever you’re doing, you are unable to proceed.”
Delivery issues can last anywhere from 15 minutes to an entire day. Such issues occur as frequently as every week.
DoorDash asks interviewee to list sexual orientation
As the glitches continue to be an issue yet to be resolved, the company has been facing flak for asking job applicants to list their sexual orientation on their resumes. Many social media users were enraged and generally confused about this requirement. One such applicant told Newsweek:
“Everything I put on a job application should be information for the employer to determine if my background and accomplishments fit their company goals. I don’t understand how sexual orientation could determine the quality of my work.”
The food delivery giant responded to the situation at hand by claiming that they were doing so to “create a culture of belonging” by making sure that “diverse identities and perspectives” are being represented in the organization.