American singer-songwriter Chappell Roan has taken decisive action against scalpers by canceling tickets that she believes were purchased by bots or resellers for her upcoming Tennessee show. The artist announced this move on her X account, informing fans that a limited number of tickets would be re-released through a special Ticketmaster link.
This is to give her fans another chance to attend her concert at the FirstBank Amphitheater, in Franklin, Tennessee on October 1. Roan explained her move in a video, which she posted X on Wednesday, and said:
"My show at FirstBank Amphitheatre on October 1 sold out really quickly and we figured out why: scalpers and bots just bought up all the tickets. So we went through and canceled all the scalper tickets we could, so from that we’re going to release a limited number of tickets to you, because I want to make sure that tickets go to people who actually want to come."
Fans applaud Chappell Roan for acting against scalpers
Fans quickly took to social media to praise Chappell Roan for her efforts to combat scalpers and ensure that genuine fans could attend her show without being forced to buy second-hand tickets at inflated rates. Many expressed their admiration for her commitment to putting fans first, with one X user writing:
"You’re a queen for this fr thank u for caring!!!"
"Chappell! You are awesome for doing that. I wish I wasn’t coming home from Tennessee the day BEFORE you’ll be there but I’m sure I’ll see you again someday. PLEASE keep this practice for getting rid of scalping when you are on tour again someday in the Northeast! This rocks," another fan remarked.
"This it so so kind, thank you!! as a local tennesseean, i would so love to see you in my home state! just submitted and have my fingers crossed!" an X user shared.
How to get tickets for Chappell Roan's Tennessee show
As per the special Ticketmaster link shared by Chappell Roan for her October 1 concert, the fan will first have to place a request for the tickets on Ticketmaster and enter their payment details.
They will be charged if their request is fulfilled. Fans will receive an email by the evening of September 6 confirming if they landed the tickets.
Roan admitted that this new process can appear "weird" to many people and said:
"I know it sounds weird, but this is the only way we’re figuring out how to deal with it. You will only get charged if you actually get tickets. This is the best solution that makes sense to me right now and my team.
The demand for Chappell Roan’s tickets is particularly high right now due to the limited number of dates left on her The Midwest Princess Tour. As of September 5, she has only seven more concerts lined up before she concludes the tour in October. With fans flying across the country to attend her concert, the competition for tickets has been fierce
Roan's move against scalpers is not unprecedented but remains rare in the music industry. Country star Eric Church famously canceled over 25,000 tickets during a tour in 2017, in a bid to disarrange scalpers.
Despite the added complications of canceling and reselling the tickets, Chappell Roan's dedication to her fans has only solidified her reputation as one of the most beloved pop stars in the making.