How to fix subtitles out of sync on Hulu? Causes and fixes explored

When subtitles on Hulu are out of sync with the video, it can disrupt the viewing experience, especially for those who rely on them. Common causes for this issue include bugs in the Hulu app or connectivity problems. Fortunately, most subtitle sync issues can be fixed with a few simple steps. Here's a guide to understanding why this happens and how to resolve out-of-sync subtitles for a smoother experience.

Once the reasons are clear, following the troubleshooting steps detailed below, anyone can resolve subtitle syncing issues and continue enjoying their favorite shows.

---

Why are Hulu subtitles out of sync?

Hulu Subtitle out of sync (Image via Hulu)

Subtitles may not work due to several reasons. A slow or unstable internet connection, which should be at least 3.0 Mbps, can cause syncing issues. Outdated or malfunctioning devices, like old smartphones or tablets, can also affect subtitles. Additionally, app bugs or outages might be the problem. To resolve these issues, determine if the problem is with your device, internet connection, or the streaming platform, and then address it accordingly.

How to fix the subtitle issues

There are multiple methods to fix subtitle syncing issues on Hulu, and we’ve outlined them below to help you troubleshoot the problem effectively:

Restart subtitles

Turning subtitles off and on again may solve subtitle sync issues on Hulu quickly. It can be an effective idea to turn off the captions and access the subtitle settings while the video is running. Wait for some time, then turn them back on. Usually, this fundamental refresh solves little sync problems.

Close and reopen the app

Sometimes, fully exiting the application and reopening it can reset any temporary glitches causing subtitles to fall out of sync. Close the app and restart it. Try playing the same video again to see if the issue has been resolved.

Check other movies or shows

Testing the subtitles on other videos helps one to observe if the issue continues. In case the subtitles in other materials are functioning as expected, the problem could be with a particular show or film. If all videos have subtitle sync issues, the device or internet connection might be the underlying cause.

Optimize your internet connection

Since the streaming platform requires a stable internet connection, running a speed test can help identify whether your connection is the culprit. Aim for a minimum download speed of 3.0 Mbps. If your internet is slower, disconnect other devices, sit closer to the router, or use an Ethernet cable for a more stable connection.

Reboot your device and modem/router

Restarting your device and modem/router will help with internet-related problems compromising Hulu's operation. Before plugging the device and router back in, spend thirty seconds unplugging them. Play a video on this streaming platform and check the subtitle sync once they restart.

Update the Hulu app

Ensure that you are running the latest version of the app. Outdated versions can cause compatibility issues, including subtitle problems. Check your device's app store for any available updates and install them if necessary.

Clear the cache and data

Corrupted cached data can sometimes cause subtitle syncing issues on the app. Checking the subtitles on other videos helps one to observe whether the issue continues.

If the subtitles in other materials are functioning as expected, the problem could be with a particular show or film. When all videos have subtitle sync issues, your device or internet connection may have some more underlying reasons.

Reinstall the app

If none of the above solutions work, try uninstalling and reinstalling the Hulu app. Sometimes, a fresh installation can solve underlying issues with the app’s performance, including subtitle syncing. After reinstalling, test the subtitles to ensure they are functioning properly.

---

These troubleshooting techniques should help you get your subtitles back on track whether the device needs restarting, turning off and on subtitles, or updating the app. If these issues continue, be sure to contact Hulu support for more help.