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YouTube star Jenny Nicholson has been trending on social media after she posted a video on her channel, explaining the reasons behind the shutdown of Star Wars: Galactic Starcruiser hotel in September last year. The video was released on May 20, 2024, and has already received 3 million views until now.
The video is titled The Spectacular Failure of the Star Wars Hotel and Nicholson described her entire experience by splitting the video into 22 chapters. Notably, Jenny's videos mostly feature reviews of the new and upcoming attractions of Hollywood.
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Furthermore, the four-hour long video featured a lot of glimpses recorded inside the Star Wars hotel. Addressing the same, Jenny Nicholson said at one point that it was the evidence to prove the reasons behind the hotel's shutdown.
She continued:
"If the value of something is what people are willing to pay, I can objectively say the Disney company charged too much for this experience, because time showed that the majority of people on this Earth were not willing to pay it."
The hotel confirmed its shutdown through its official website in May 2023. They stated at the time that the hotel would be taking the final journey in September and even contacted the people who made bookings after December 31, requesting them to choose another date for their experience before the shutdown.
Jenny Nicholson recalled her previous experience inside the Star Wars hotel: YouTube video and other details explained
Jenny went to visit the hotel in 2022 and paid almost $6,000 for the entire experience. The facilities include a room in the hotel along with a live-action role-play and resort experience for two days.
Nicholson criticized the pricing of Disney for a stay at the hotel. While the video went viral, netizens agreed to the same, with a few of them saying that the entire experience was not up to the mark considering the amount they paid for it.
She even shared her opinion about the mini-games, saying that they were not too interesting and that despite that the food did not have any major issues, the cost was higher for other facilities such as the screening of Disney films inside the room.
Jenny Nicholson refused to believe the reviews posted by the people who visited the media previews. She said that there were fewer options for entertainment and a shortage of large rooms, claiming that the entire experience should have cost somewhere between $800 and $1000.
Jenny Nicholson mentioned that the mobile device gameplay had glitches and the facilities were better in the rest of the Disney theme parks. She even slammed the marketing strategy for the hotel, saying that Disney included everything that was supposed to be included in the park and ignored the important features.
Apart from the shutdown of the hotel, Disney stated in an email sent to the employees that they were discontinuing the construction of the Lake Nona Campus. The hotel was launched in March 2022 after being teased at the Disney D23 Expo in 2019.
